Privacy Policy

Effective Date: [01.04.2025]

This Privacy Policy explains how Riganoly.com (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you interact with our website and services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. What Data We Collect

We collect personal data only to the extent necessary for service delivery, communication, and legal compliance. This may include:

• Identity Data: Name, company name, job title.

• Contact Information: Email address, phone number, billing address.

• Technical Data: IP address, browser type, device identifiers, and usage data.

• Service-Related Data: Website URLs, platform access for audits (e.g., Google Analytics), feedback, and project details.

We do not knowingly collect data from individuals under the age of 16.

2. How We Use Your Data

We use your data to:

• Provide and improve our services (performance audits, SEO, UX/UI advice, etc.)
• Respond to inquiries or support requests.
• Send service-related updates, invoices, and reports.
• Ensure security and fraud prevention.
• Comply with legal and contractual obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: To perform services as requested by you.
• Legitimate interest: To analyze performance and improve our offerings.
• Consent: When you provide data voluntarily for contact, newsletter signup, or consultation.
• Legal obligation: To comply with regulatory or legal requests.

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share data with:

• Service providers helping us deliver the Services (e.g., analytics platforms, email tools).
• Legal authorities when required by law or in response to lawful requests.
• Business partners or subcontractors under confidentiality agreements, solely for service delivery.

5. Data Storage and Retention

Your data is stored securely on encrypted servers. We retain personal information only for as long as necessary to:

• Deliver the agreed services.
• Comply with tax and legal obligations.
• Resolve disputes and enforce our agreements.
• You may request deletion of your data at any time.

6. Your Rights

Under the GDPR (or similar data protection laws), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing in certain cases.
• Withdraw consent where applicable (e.g., marketing emails).

All requests will be processed within 14 calendar days from the date of receipt. To exercise any of these rights, email us at support@riganoly.com

7. Cookies

We may use cookies to:

• Improve your browsing experience.
• Track performance and traffic patterns.
• Enable certain website features.

You can manage cookie settings via your browser.

8. Data Security

We take appropriate technical and organizational measures to secure your data against unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to external websites or tools. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. The latest version will always be available at Privacy Policy.

11. Contact Information

Registration Name: Souares Konsylting Tsiampalis LTD

Registration address: BULGARIA, Sandanski, Banska Street, No. 17

Registration Number: 208172228

Email: support@riganoly.com